Donegan Legal Solutions

Service 07

Legal Operations
& Case Systems Consulting

Most practices grow faster than their systems. We help close the gap.

SERVICE 07

Legal Operations & Case Systems Consulting

Most practices grow faster than their systems. We help close the gap.

There is a specific point in the growth of a personal injury practice where the systems that worked at fifty files start to buckle at two hundred. Intake becomes inconsistent. Document management gets set up, partially implemented, and quietly abandoned. Staff develop workarounds instead of workflows. Forms exist in too many slightly different versions. The attorneys carry the weight of operational disorganization on top of their caseloads — and the cost shows up in slower case progression, avoidable errors, and write-offs that nobody has time to analyze.

Chris Donegan built a litigation department from scratch. Starting with almost no infrastructure, he helped recruit and develop a team of attorneys, paralegals, and support staff, negotiated vendor contracts, designed intake and case management workflows, built document management systems, created form and template libraries, and grew the active docket to more than 300 files. He has lived the operational challenges that growing plaintiff practices face — and solved them at scale in a real environment.

Legal operations engagements are structured around what your practice actually needs — not a generic consulting package. After an initial strategy discussion to define scope and priorities, we develop a fixed-fee proposal with defined deliverables and a clear timeline. Monthly coaching is available for practices that want ongoing strategic support through rollout and adoption.

This Is Not a Practice Management System Implementation

Practice management companies sell and support their platforms. They train your staff on how to use their software. What they do not do — and what no technology company can do — is teach your practice how to use that system in a way that actually works for the way you handle cases.

Too many practices invest tens or even hundreds of thousands of dollars in state-of-the-art practice management systems, only to discover that staff will not use them, that the system does not fit the way cases actually move through the office, or that nobody can agree on how it should be configured.

Donegan Legal Solutions helps bridge that gap. The system has to work for the practice. The practice does not work for the system. We focus on how your practice actually functions — how cases move from intake through resolution, how your team communicates and delegates, where the friction points are — and help you build workflows that make your technology an asset rather than an obstacle.

The system has to work for the practice. The practice does not work for the system.

Service Areas

What We
Help You Build

Pre-Suit Systems

  • Intake and case evaluation workflows
  • Demand package processes
  • Medical record and damages development workflows
  • Pre-suit negotiation and settlement structures

Litigation Systems

  • Case progression workflows
  • Discovery and deposition systems
  • Mediation preparation processes
  • Early and mid-stage litigation frameworks
  • Motion practice workflow design

Operational Infrastructure

  • Forms and template development
  • Standard Operating Procedures (SOPs)
  • Workflow mapping and optimization
  • Department buildouts and restructuring
  • Staff training and implementation guidance

Legal operations consulting does not include document or practice management software configuration, CRM setup or data migration, technical integration, or drafting of legal filings.

Engagement Process

How It Works

  1. 01

    Initial Strategy Discussion

    Review of current systems, structure, and goals; identification of project scope and priorities.

  2. 02

    Scope & Proposal Development

    Customized scope of work and a fixed-fee proposal based on deliverables and complexity.

  3. 03

    Project Execution

    Structured development of workflows, forms, and SOPs, with ongoing collaboration and milestone delivery.

  4. 04

    Training & Implementation Support

    Optional coaching and rollout guidance, system refinement, and performance optimization.

Pricing

Fixed Fee,
Clear Deliverables

Engagements are scoped following the initial strategy discussion into a fixed-fee proposal with defined deliverables and a clear timeline. Hourly consulting is available at $800 per hour.

Monthly Coaching Retainers

  • Light Access

    Up to 14 hours per month

    $10,000/mo

  • Standard Access

    Up to 25 hours per month

    $17,500/mo

  • Premium Access

    Up to 40 hours per month

    $25,000/mo

  • Retainers require a 3-month minimum commitment, billed in advance. Hours do not roll over.

Initial Strategy Discussion

Build Systems That Scale

Start with a review of your current systems, structure, and goals.

Schedule a Consultation